Shipping & Return
All shirts features a high-quality fabric with professional durable HTV or and sublimation designs.
Processing time is currently 2-3 business days from date of purchase.
*Processing time does not include shipping which is an additional 3 to 5 business days. If needed sooner a rush upgrade can be chosen during checkout for an additional cost, please message us first!
All shirts are boutique quality lightweight and very soft. Shirts run true to size and range from size Small – XXLarge
Color & Fonts can be customized please just send us a message!
Washing Instructions:
-Machine wash cold and hang to dry or lay flat.
100% Polyester: For best results set the wash cycle to normal and use a gentle laundry detergent. Because polyester is a synthetic material, high heat can break down the fibers and cause damage to your clothes. As a result, polyester should be washed using warm or cold water. Make sure to check your care label.
*Please remember to include Name & Need by Date in the personalization section. We are NOT responsible if there are any errors in spelling so please double check before finalizing your order.
All items was created in a smoke free and pet free environment.
Returns are not excepted on personalize items unless a mistake was made on our end.
If you have any questions please feel free to message us! Email: info@madebywisdom.com
US Domestic Shipping
Return Costs – 100% Free
30 Days Return & Exchange
If for any reason you’re unhappy with your purchase we would love to meet your expectations, let us know how we can make it right. All orders must be returned 30 days after purchase in the original state & packaging along with the receipt. Please contact us prior to returning your items Email: info@madebywisdom.com *Returns are not excepted on personalize items unless a mistake was made on our end.
MADEBYWISDOM SISTER SUPPORT
Cancellation, Rescheduling & Refund Policy
We understand that life can change unexpectedly. We aim to be fair to our clients while respecting the time reserved by our Sister Support Partners.
1. Cancellations More Than 24 Hours Before Service
Clients who cancel at least 24 hours before the scheduled appointment may choose:
● A full refund, or
● A complimentary rescheduling of the service, subject to availability
2. Cancellations Within 12–24 Hours
Clients who cancel between 12 and 24 hours before the scheduled appointment may:
● Reschedule once without a fee, subject to availability, or
● Receive a refund of 50% of the service fee
3. Cancellations Less Than 12 Hours Before Service
Cancellations made less than 12 hours before the scheduled appointment are generally nonrefundable because the appointment time has been reserved and the Sister Support Partner may be unable to accept another booking.
We may offer a one-time courtesy reschedule in exceptional circumstances.
4. Same-Day Cancellations
Same-day cancellations are generally nonrefundable.
Exceptions may be considered for documented emergencies, severe weather, unexpected hospitalization, or other circumstances evaluated by MADEBYWISDOM Sister Support.
5. No-Show Policy
A client is considered a no-show if:
● The client is unavailable at the scheduled service time,
● The Sister Support Partner cannot safely access the service location,
● The client does not respond after reasonable contact attempts, or
● The service cannot begin because required access or information was not provided
● No-show appointments are generally nonrefundable.
6. Late Arrival by the Client
If the client is late or unavailable, the scheduled service time may still end at the original appointment end time.
Additional time is not guaranteed and may require an additional fee.
7. Rescheduling
Clients may request to reschedule through:
Email: info@madebywisdom.com
Phone: TBD
Booking Link: coming soon
Rescheduling is subject to Sister Support Partner availability.
8. If We Cancel or Cannot Provide the Service
If MADEBYWISDOM Sister Support cancels a confirmed service because of:
● Staff or helper unavailability
● A scheduling error
● Unsafe weather or travel conditions
● An operational issue
● Another reason within our control
The client may choose:
● A full refund, or
● A priority rescheduled appointment
9. Service Concerns
If a client is dissatisfied with a service, they should contact us within 48 hours of service completion.
We will review the concern and may offer, when appropriate:
● A follow-up service
● A partial refund
● A service credit
● Another reasonable resolution
● Refunds are not automatically guaranteed and will be reviewed based on the circumstances.
10. Refund Processing
Approved refunds will be returned to the original payment method whenever possible.
Please allow 5–10 business days for processing, depending on the payment provider or financial institution.
11. Additional Fees
Approved charges for additional time, mileage, or requested services may be nonrefundable once the related service has been completed.
12. Policy Updates
MADEBYWISDOM Sister Support may update this policy when necessary. The current version will be posted on our website.
Our Promise
We understand that unexpected situations happen. Our goal is not to make support harder to access, it is to provide a fair, reliable system that respects both the women receiving support and the women showing up to serve.
When life feels heavy, your sisterhood shows up.
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